Service 07 · ERP Implementation

ERP work,
beyond go-live.

We help organizations select, configure, and roll out enterprise platforms for finance, HR, procurement, grants, and citizen services — with change management and adoption given the same weight as technical configuration.

What we do

We treat ERP as a program of change, not a configuration exercise.

Package selection

Structured requirements gathering, market review, and vendor evaluation — so the platform choice is defensible and aligned to the operational reality.

Configuration & design

Chart of accounts, org structure, workflows, and role design — configured against the processes the platform will actually run, with trade-offs documented.

Data migration

Assessment of source data, cleanup where it's warranted, mapping, and reconciliation — with clear cutover plans that don't require heroics.

Integration with surrounding systems

Connecting the ERP to the systems of record around it — payroll, grants, budgeting, case management — with interfaces that are monitored, not just built.

Change management & training

Stakeholder mapping, communications, and role-based training — so the organization is ready on day one, not six months after go-live.

Post go-live support

Stabilization, hypercare, and the structured transition from implementation team to operational ownership — scoped for each engagement.

Who it's for

Built around two kinds of buyers, with different constraints.

State & local government

Agencies replacing core back-office systems — finance, HR, procurement, grants, citizen services — on multi-year implementation timelines.

  • Works under agency procurement, fiscal, and audit requirements.
  • Comfortable with multi-vendor programs and oversight review.
  • Designs for long operational life and downstream reporting needs.
  • Documents for the team that will own the platform after go-live.

Enterprise clients

Organizations running an ERP implementation, upgrade, or rescue with internal program leadership that needs specialist hands and a second opinion on the hard calls.

  • Integrates with internal finance, HR, and IT governance processes.
  • Works alongside platform partners and system integrators as needed.
  • Flexes between implementation, advisory, and stabilization roles.
  • Hands off cleanly to internal ownership when the engagement ends.

ERP selection, implementation, or rescue?

Share the scope, the RFP, or a paragraph about where you are in the program. We'll reply within one business day.