AI on the platforms
you already run.
Generative AI integration, intelligent document processing, and AI-augmented workflows — built into ServiceNow, Salesforce, and Microsoft 365 environments your agency already owns. Practical scope, measurable outputs, no science-experiment commitments.
Our approach: AI services scoped against agencies' actual constraints — data residency, model governance, audit, and accessibility. We don't propose foundation-model training or speculative R&D. We build AI capabilities into platforms your team already runs.
AI services scoped to platforms you already run.
Generative AI integration
Embedding LLM-backed assistants into agency workflows — case summarization, knowledge-base search, drafting standard correspondence, citizen-services chat — using vendor models (Azure OpenAI, AWS Bedrock) inside agency-controlled cloud environments.
Intelligent document processing
Document classification, extraction, and routing — for application processing, claims intake, eligibility review, and procurement document workflows. Combines OCR, ML extraction, and human-in-the-loop validation.
Salesforce Einstein & ServiceNow Now Assist
Native AI features inside platforms you've already licensed — Einstein for predictive case routing and next-best-action, Now Assist for incident summarization and resolution suggestions. Configuration over custom-built models wherever the platform supports it.
Microsoft 365 Copilot enablement
Microsoft 365 Copilot rollout planning — license sizing, security review, governance configuration, and user training for agencies adopting Copilot across Word, Outlook, Teams, and SharePoint.
AI governance & risk
Frameworks for AI use across an agency — usage policies, model inventories, bias and fairness review, data-residency mapping, and the audit documentation procurement and inspector-general functions ask for.
Pilot scoping & production handoff
Constrained-scope AI pilots with predefined success criteria, measurable outputs, and a clear handoff to production — or a clear stop-line if the pilot doesn't meet criteria. No open-ended R&D engagements.
Agencies and enterprise teams ready to put AI to work — carefully.
State & local government
Agencies with existing platform investments (Salesforce, ServiceNow, Microsoft 365) who want to add AI capabilities — without abandoning the governance, audit, and accessibility constraints they already operate under.
- Operates within agency cloud-service authorizations and data-residency rules.
- Designs for accessibility, audit, and inspector-general review.
- Pilot scoping with explicit go/no-go criteria.
- Handoff documentation for in-house teams and oversight bodies.
Enterprise clients
Mid-size and enterprise organizations adding AI to existing operational platforms — case management, customer service, internal IT — without taking on infrastructure or model-training responsibility.
- Uses vendor model APIs over custom-trained models wherever practical.
- Integrates AI capabilities into existing platform governance.
- Flexes between scoped pilot, production rollout, and managed support.
- Leaves clean technical and operational documentation behind.
AI lands inside platforms — not on its own.
AI initiative on the horizon?
Share the use case, the platform you're working on, or the AI policy your agency is operating under. We'll reply within one business day.