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Texas DIR · Cooperative Contract Vendor
DIR-CPO-5597
Information Technology Staff Augmentation Contract (ITSAC)
Invoti L.L.C. is an awarded vendor under Texas DIR's ITSAC contract — providing IT staff augmentation services to eligible DIR customers under DIR-set Not-to-Exceed labor rates.
At a glance
- Contract number
- DIR-CPO-5597
- Contract type
- IT Staff Augmentation (ITSAC)
- Solicitation
- DIR-CPO-TMP-579
- DIR admin fee
- 1% (included in all quoted rates)
- Onboarding time
- Within 10 business days
- Replacement SLA
- Within 5 business days
DIR Cooperative Contract
Contact information
Direct lines for DIR-CPO-5597.
Company
Invoti L.L.C.
E-Verify participating employer
Contract representative
Manpreet Kaur, President
Phone
Email
Address
1747 Morgan Court, Jefferson City, MO 65109
DIR resources
Official references on dir.texas.gov.
DIR-CPO-5597 Contract Page
dir.texas.gov/contracts/dir-cpo-5597
DIR Cooperative Contracts Program Overview
dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41
IT Staffing Services Overview (ITSAC)
dir.texas.gov/cooperative-contracts/it-staffing-services?id=13
Appendix C — ITSAC Not-To-Exceed Pricing
dir.texas.gov/contracts/dir-cpo-5597 (see Contract Documents)
Awarded services
Information Technology Staff Augmentation Services.
Under DIR Contract DIR-CPO-5597, Invoti is authorized to provide ITSAC services to eligible DIR customers on an as-needed basis. Engagements are issued via Statement of Work (SOW) or Request for Resumes (RFR) through the DIR ITSAC Portal.
- Application & Software Development
- Design, development, and maintenance of business applications, web applications, and software systems across platforms.
- Data & Database Administration
- Database design, administration, data management, data entry, data conversion, and data recovery services.
- Web Development
- Web page design, development, management, and maintenance, including front-end and back-end development.
- Quality Assurance & Testing
- Testing of systems, infrastructure, components, and software; QA planning and execution; software assessment and profiling.
- Networking & Telecommunications
- Networking services, including installation, security, and maintenance; cable construction and fiber optic services.
- Project Management
- IT project management, planning, coordination, and oversight to support the delivery of technology initiatives.
- Technical Services, Help Desk & Operations
- Technical support, help desk operations, computer installation and support, and facilities management.
- IT Contract Management
- Information technology contract management services and operations support.
- Instructor-Led IT Training
- Classroom-based technical training and educational services for information technology topics.
- Technical Writing & Documentation
- IT technical writing, documentation development, and records management services.
Pricing. All hourly bill rates under this contract are at or below the ITSAC Not-to-Exceed Rates established by DIR for Contract DIR-CPO-5597. Rates include all expenses (wages, benefits, DIR Cost Recovery Fee, and standard living/commuting costs). For specific pricing, please contact Invoti directly using the contact information above.
Contract scope & policies
Contract specifications, pricing mechanism, and policies.
Products and Services Specification
Detailed specifications for each ITSAC service category awarded under DIR-CPO-5597 are documented in the official contract record on the DIR website. The complete service description, applicable rate codes, and skill-level definitions are available at dir.texas.gov/contracts/dir-cpo-5597. Service descriptions for each awarded category are also summarized above in the "Awarded services" section.
Mechanism for Obtaining Contract Pricing
All hourly bill rates are at or below DIR's published Not-to-Exceed (NTE) Rates for ITSAC Contract DIR-CPO-5597. The complete NTE rate schedule (Appendix C — ITSAC Not-To-Exceed Pricing Rates) is published by DIR at dir.texas.gov/contracts/dir-cpo-5597 under Contract Documents. To request a specific quote, eligible DIR Customers contact Invoti via the contact information above and submit a Statement of Work (SOW) or Request for Resumes (RFR) referencing DIR-CPO-5597. Rates include all expenses including the DIR 1% Cost Recovery Fee.
ITSAC Program Overview
DIR-CPO-5597 is awarded under DIR's Information Technology Staff Augmentation Contracts (ITSAC) program. The official ITSAC program overview, including eligibility, ordering procedures, and program-level documentation, is available from DIR at: dir.texas.gov/cooperative-contracts/it-staffing-services?id=13.
Warranty and Return Policies
Invoti's services under DIR-CPO-5597 are professional staff-augmentation services; they are not products requiring warranty or return policies in the conventional sense. For all services delivered under this contract, Invoti commits to: (a) replacing any resource not meeting Customer requirements within five (5) business days of written notice; (b) following all applicable terms in Contract DIR-CPO-5597 governing performance, deliverable acceptance, and termination; and (c) maintaining E-Verify employment eligibility verification for every resource placed. Any service-level commitments specific to a SOW or RFR are documented in that specific engagement.
DIR Cooperative Contracts Program
DIR-CPO-5597 is administered under the DIR Cooperative Contracts Program. For program-level information about cooperative purchasing, eligible Customer types, and DIR's role in contract administration, see DIR's official Cooperative Contracts Program overview at: dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41.
Appendix D
Related Products and Services Offered
Per DIR Contract DIR-CPO-5597, the following related products and services fall within the scope of Invoti's ITSAC contract authorization. These supplement the awarded service categories listed above and are available to eligible DIR Customers under the same contract terms.
IT Staff Augmentation Resources
Named-role technical resources at all skill levels (junior through principal/architect) across the awarded service categories — engaged on a billable hour basis under the contract's Not-to-Exceed pricing.
Project & Program Coordination
Coordination, scheduling, and oversight of multiple staff augmentation engagements within a single Customer organization or across related procurement vehicles.
Knowledge Transfer & Documentation
Structured handoff documentation, runbook creation, and knowledge-transfer sessions to ensure Customer staff inherit operational ownership at engagement close.
Quality Assurance & Independent Review
Quality reviews, technical assessments, and independent verification & validation (IV&V) services performed by resources separate from active delivery teams.
Background & Eligibility Verification
Standard background investigations, E-Verify employment eligibility verification (Invoti is an E-Verify participating employer), and other workforce verification activities required by Customer agencies.
Onboarding & Replacement
Standard onboarding within 10 business days of engagement start. Resource replacement (when required by the Customer or due to attrition) within 5 business days.
Note. All related products and services listed above are billed under the same DIR Not-to-Exceed Rates established for ITSAC contract DIR-CPO-5597. No charges outside the contract's published rate structure apply. The full official Appendix D document is available on the DIR contract page.
Purchasing instructions
How to obtain a quote & place a purchase order.
Eligible DIR customers may engage Invoti L.L.C. for ITSAC services through one of two solicitation methods permitted under the contract: Statement of Work (SOW) or Request for Resumes (RFR) via the DIR ITSAC Portal.
Submit your requirements
Email or call Invoti with your staffing requirements, IT service area, duration, and required skills. Or issue a SOW or RFR via the DIR ITSAC Portal referencing DIR-CPO-5597.
Receive a quote
Invoti reviews requirements and responds with qualified candidate resumes and proposed solution at hourly rates at or below DIR Not-to-Exceed Rates.
Issue a Purchase Order
Send your PO directly to Invoti L.L.C. — include the DIR contract number DIR-CPO-5597. Payment is made directly to Invoti, not to DIR.
Onboarding & engagement
Approved resources onboard within 10 business days. A dedicated account manager monitors performance. Resource replacement, if required, completed within 5 business days.
PLEASE NOTE: NAVIGATION FROM THIS PAGE DOES NOT REPRESENT TEXAS DIR CONTRACT OFFERINGS.